Emails you’ll need to know…


claims@oca125.com (Claims Processing/Inquires) For participants choosing to email – rather than fax or use the online web portal or mobile app methods of remitting claims – please send your questions directly to this email rather to a specific individual. This will ensure a timely response.

ect@oca125.com (Enrollments, Changes in Status, Terminations) All new enrollments, changes in status and termination forms should be either faxed to 609/514-2778 or emailed to this address rather to a specific individual. This will ensure timely processing and responses, thus minimizing delays when someone is out of the office.

cbr@oca125.com (Contribution Billing Reports/inquires) All information relating to Contribution Billing (i.e. reports, confirmations, inquiries, etc.) should be sent from and to this email address rather than a specific individual. This will ensure timely processing and responses, thus minimizing delays when someone is out of the office.

Click here for the full staff directory

The Staff

Employee NameDepartment/TeamExtensionEmail
Courtney BrowerCOBRA Assistant115cbrower@oca125.com
Robert ChristianManager, IT/Operations111rchristian@oca125.com
Jessica CohenTeam Resolution-Claims/Customer Service Rep.150jcohen@oca125.com
Tiana DavisClaims/Customer Service Rep.131tdavis@oca125.com
Daliris FigueroaTeam Synergy-Claims/Customer Service Rep.152dfigueroa@oca125.com
Brenda Grayson-PorchettaTeam Resolution-Claims/Customer Service Rep.112bgrayson@oca125.com
Adelle GuevaraTeam Synergy-Claims/Customer Service Rep.149aguevara@oca125.com
Chrissy HibbsCOBRA Manager121chibbs@oca125.com
Ross HonigVP, Business Development118rhonig@oca125.com
Stephen HonigPresident110shonig@oca125.com
Kia HowardTeam Resolution-Claims/Customer Service Rep.148khoward@oca125.com
Mary KeckCOBRA Assistant116mkeck@oca125.com
Coleen KeefeAccounts Receivable Associate117ckeefe@oca125.com
David KlinckImplementation Specialist122dklinck@oca125.com
Monica KlinckClaims/Customer Service Rep.120mklinck@oca125.com
Joanne KuczynskiCOBRA Assistant137jkuczynski@oca125.com
Josie ManninoTeam Synergy-Manager, Claims/Customer Service132jmannino@oca125.com
Jennifer MarinoVP, Quality & Product Management113jmarino@oca125.com
Brian McCauleyNY Regional Sales Manager136bmccauley@oca125.com
Moriah McGillTeam Synergy-Claims/Customer Service Rep.146mmcgill@oca125.com
Patrick MoranClaims/Customer Service Rep.125pmoran@oca125.com
Andrew OsborneTeam Synergy-Claims/Customer Service Rep.124aosborne@oca125.com
Kristin TrianoTeam Resolution-Manager, Claims/Customer Service138ktriano@oca125.com
Kevin WalkerCOBRA Assistant114kwalker@oca125.com
Julie Welch-HaleCOBRA Assistant147jwelch-hale@oca125.com
Kevin MaxwellImplementation Specialist130kmaxwell@oca125.com
Amy BurzachielloBroker Service Rep.129aburzachiello@oca125.com
Monica Rushdan-FortuneReceptionist123mrushdan-fortune@oca125.com